The enquiryOne at 7.42pm gets a reply in a minute.
The enquiryIt's in the CRM, with where it came from.
The quoteBuilt in the CRM, ready to accept online.
Your teamTheir part is to check it and press send.
The follow-upThe reminders go out on their own.
The follow-upAnd they stop the moment they say yes.
The pipelineEvery job, and where it's up to.
The pipelineNothing sits waiting for a reply.
"We're fitting out a new warehouse in Yatala and need pallet racking for about 40 bays. Can you quote?"
Valid for 30 days. Accept it and pay the deposit online.
- Check the quote
- Press send
From the first enquiry, to the signed quote.
Your CRM and follow-up, set up and looked after, so no enquiry waits and no quote is forgotten.
- CRM set-up or move
- Replies within a minute
- After-hours calls answered
- Quotes accepted online
- Follow-up that runs itself
- Stops when they reply
- A pipeline you can see
CRM and follow-up.
Enquiries arrive at all hours, quotes take time to write, and following up is the job that always waits. We set up a CRM that replies to every enquiry within a minute, sends quotes from the same place, and follows up on its own until they answer.
From the first enquiry to the signed quote.
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How you sell now
Where enquiries come from, who answers them, how quotes go out, and where things wait.
AKG -
The CRM
Set up from scratch, moved from the one you have, or fixed. Your contacts and history come with you.
AKG plans, you approve -
Connected
Your website forms, phone and email feed straight in, each with where it came from.
AKG -
The words
The instant reply, the quote email and the follow-ups, written in your voice.
AKG writes, you approve
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Answered
A reply within a minute, day or night, and the enquiry is in the CRM.
Runs on its own -
Quoted
The quote is built in the CRM, sent from it, and accepted online.
Your team -
Followed up
Reminders go out on a schedule and stop the moment they reply.
Runs on its own
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Checked
What came in, what's waiting, what turned into work, and what to change.
AKG
We look after it as well, so the replies and follow-ups keep up as the business changes.
The work your staff don't have to do.
- Replying to enquiries at night and on weekends
- Copying enquiries into a spreadsheet
- Chasing quotes nobody's heard back about
- Remembering who to call, and when
- Moving years of contacts out of the old system
- Working out which enquiries turned into work
Three ways in.
- 01
A CRM from scratch
For a business running on an inbox and a spreadsheet. We set it up around how you already sell.
- 02
Moving to a better one
Your contacts, quotes and history moved across and checked, with nothing left behind.
- 03
Fixing the one you have
When nobody uses the CRM you've got, we work out why, then fix the set-up, the replies and the follow-ups.
We can answer your phone after hours as well, and book the callback for the morning.
They bought the racking in July. They never compared you on price.
In a long sale most enquiries are not lost, they are forgotten. Why a long sales cycle needs a follow-up mechanism, and what to send.
Read itSend yourself an enquiry from your own website, then follow it
Why website enquiries that land in one person's inbox go missing, what leave and resignations cost, and the record that fixes it.
Read itFifteen minutes to see where your enquiries go.
Tell us how enquiries reach you now and what happens after that. We'll show you where they're waiting, and what a CRM would change.
Book a free call
You speak to Aston Gapes